Unfortunately we are unable to make price adjustments to an order once successfully placed. Promotional offers may not be applied to previous purchases or cancellations.

Unfortunately we are unable to make price adjustments to an order once successfully placed. Promotional offers may not be applied to previous purchases or cancellations.

Do you offer price adjustments or price matching on previous orders?

Discount codes may not be stacked with any other promotional offers. Unless disclosed as a sitewide sale or code - our promotional codes are not applicable to sale items.

Discount codes may not be stacked with any other promotional offers. Unless disclosed as a sitewide sale or code - our promotional codes are not applicable to sale items.

Can I apply my discount code on sales item?

E-Gift Cards are only able to be sent to the customer's email address who is making a purchase on our website. Your E-Gift Card will be emailed to you immediately after your purchase, which may then be forwarded to any recipient via email

E-Gift Cards are only able to be sent to the customer&apos;s email address who is making a purchase on our website. Your E-Gift Card will be emailed to you immediately after your purchase, which may then be forwarded to any recipient via email

Is there a way to send an E-Gift Card to another recipient email?

Still not finding what you're looking for? 

Please feel free to email our customer relations team at help@themayfairgroupllc.com and we would be more than happy to assist you.

The Mayfair Group

Find all answers on anything promotions in the following category

Promotional Offers

When can I expect my Domestic order to ship?

When can I expect my International order to ship?

Which countries do you ship to?

Do you ship orders to the UK & EU? If so, how will orders be shipped?

When can I expect my pre-order to ship?

If my order contains a pre-order, when will my other items still ship?

How do I know if my order has shipped?

Does my order qualify for free shipping?

My order was marked as delivered but I have not received it. What should I do?

I received a tracking link, but it shows an error message. Is this normal?

How do I send a gift?

Shipping & Handling

What is your return policy?

I received a damaged item in my order, what should I do?

Can I return two separate orders in one package?

Can I cancel my order?

Can my cancellation be reimbursed to a different form of payment?

If my return had a discount applied to it, will my return be of equal price value or full price?

I received an item as a gift. How do I initiate a return?

Is the $10 re-stocking fee applicable to all return options?

Can I apply a discount code to any returns?

Returns & Exchanges

What payment methods do you accept?

What is AfterPay? How does it work?

Payments

Do you have size guides?

How should I care for my Mayfair items?

Products & Sizing

Is Mayfair hiring for any open positions or currently accepting applications for internships?